Melquizedek Felix

Internal tools and ops automation for teams whose systems do not talk to each other.

Build for purpose — systems that improve how operations run.

I help ops, accounting, and management cut repetitive work and get clear visibility. That includes BPO back office, multi-branch operations, Accounts Payable loops, and inventory stock truth.

I build in-house Rails systems and tailored automation when a generic tool or a missing API blocks the work. Judgment stays with people.

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$43K+Recurring annual savings

$5K+One-time cost savings

300+Users supported

10+Hours saved weekly

Technical Expertise

Practical stack for internal systems — applications, automation, identity, infrastructure, and observability.

Ruby on RailsReactPostgreSQLLinux

REST APIsActive Directory & LDAPDockerNginxMonitoring & observabilityDashboards & automation

Professional Experience

Good Egg BPO, Inc.

IT / Ruby on Rails Developer

August 2022 – Present

Accounts Payable Encoding Automation

Purpose: Cut repetitive encoding so ops and accounting keep judgment work.
Problem: Manual supplier-invoice to books work burned about two hours every day across many channels.
Solution: Business-tailored automation instead of a generic workflow canvas. Humans review outcomes.
Outcome: About 2 hours/day down to about 10 minutes.

Ruby on RailsAutomationOps

ERP Inventory Stock Truth

Purpose: Keep ERP stock aligned with real sales so profit and operations stay honest.
Problem: Point-of-sale did not update ERP stock. Branches spent more than 40 hours a week on manual adjustments.
Solution: Custom tool around an old ERP with no usable API. Judgment stays with people.
Outcome: About 40+ hours/week of manual work; about 40% of that time remains for analysis and platform wait.

AutomationOpsInventory

Timekeeping Kiosk & Asset Management

Purpose: Give ops, HR, and management one place to see who is working, what they use, and where assets live.
Problem: Attendance and assets lived in separate, mostly manual workflows — hard to reconcile people, workstations, and equipment.
Solution: In-house kiosk timekeeping integrated with asset tracking, including a visual seat plan that maps people and workstations to their assets.
Outcome: Saved $43,200/year vs a subscription timekeeping product; faster onboarding accountability; clearer ownership for IT and HR.

React.jsRuby on RailsPostgreSQLRedisActive JobNode.js

Event Organizer

Purpose: Help ops and management run large recurring events and understand engagement — not just headcount.
Problem: Paper sign-offs and manual meal/raffle flows burned staff time and left no useful view of participation patterns.
Solution: Rails/React event system with seating, meal/raffle flows, calendar heatmaps, engagement insights, and v1 per-user profiling.
Outcome: Supports 300+ people across multi-day weekly events; saved up to 10 hours weekly vs signature sheets; leaders see who engages and when.

React.js on RailsPostgreSQLAnalytics

Server Room Monitoring

Purpose: Give management and IT planning visibility into environmental risk — not only a live temperature number.
Problem: Point-in-time sensor checks missed patterns that drive overheating risk and capacity planning.
Solution: Real-time temperature/humidity monitoring plus time-based and seasonal heatmaps for hour/day trends.
Outcome: Earlier detection of risky conditions and clearer capacity planning; avoided commercial monitoring spend while improving preventive maintenance.

Ruby on RailsPostgreSQLIoTHeatmaps

Access Control System

Purpose: Secure facility entry while feeding unified attendance data.
Problem: Commercial access control was costly and disconnected from timekeeping.
Solution: Hardware/software access system integrated with the timekeeping stack.
Outcome: Saved $4,406.77 vs commercial alternatives; unified entry and attendance records.

Python 3SQLiteKeycard Integration

Uptime Monitoring

Purpose: Alert ops when devices and production services fail.
Problem: Downtime was discovered late, slowing incident response.
Solution: Proactive availability alerting for on-prem devices and production apps.
Outcome: Faster detection and shorter resolution paths for service incidents.

MonitoringAlerting

Network Management & Security

Purpose: Keep a 300+ user network performant and segmented.
Problem: Growth exposed bottlenecks and weak segmentation without HA planning.
Solution: pfSense with HA load balancing, VLANs, QoS, and regular audits; bare-metal AD support.
Outcome: Stable connectivity for 300+ users with clearer security boundaries.

pfSenseActive DirectoryBare Metal

Technical Training & Knowledge Sharing

Purpose: Raise baseline IT independence across departments.
Problem: Level 1 issues concentrated on a small support group.
Solution: Training on pfSense, Active Directory, and IT practices; invited talks at alma mater.
Outcome: Fewer Level 1 tickets; broader cross-team technical confidence.

MentorshipActive Directory

Google Workspace Admin & IT Audits

Purpose: Protect company identity and data for 300+ users.
Problem: Account sprawl and policy violations created security and reputation risk.
Solution: Workspace administration plus internal audits and digital forensics when needed.
Outcome: Stronger access hygiene and faster resolution of policy incidents.

AdministrationSecurity

Latest notes

Recent notes on internal systems, tailored automation, and operational visibility.

May 2, 2026

Stop hand-encoding inventory adjustments — so analysts judge stock, not lots

Point-of-sale sales did not update ERP stock, so branches spent more than 40 hours a week on manual counts. Custom automation cut that grind; about 40% of time now goes to analysis and a slow platform.

ops automation inventory

April 25, 2026

End the manual invoice loop — so teams review outcomes, not keystrokes

Operations, accounting, and encoding spent about two hours each morning moving supplier invoices into the books. The same work now runs in about ten minutes so they focus on analysis and encoding.

rails ops automation

April 18, 2026

One seat plan — single source of truth on a chaotic floor

Startups multiply seat-plan copies until nobody trusts the floor. With workstations and assets already in inventory, I put one live map in front of ops and management.

rails ops inventory ux

View all notes →

Get in touch

Tell me what breaks today. I reply within a few business days. We talk about the problem first. Then we agree scope and price.

How I work

Remote
We work online. You do not need me on site.
Problem first
We define the problem. Then we set scope and price.
You own the work
You own the deliverable. I hand over the repo and notes.

See what you can order on the services page.

Send a message

I reply within a few business days. We talk about the problem first. Then we agree scope and price.

Or reach me directly

[email protected]

LinkedIn profile